Customer Service Hero English m/f (Berlin, full time)

bei JUNIQE in Berlin

JUNIQE is the lifestyle brand for curated and affordable wall art, home accessories, fashion and stationery. Our vision is to make exciting and affordable art a part of people’s everyday lives:Art. Everywhere. You want to grow with us and help us revolutionise the European affordable art market? Read on!


We’re a quirky start-up, not a call center - you should like to have fun at work and project your positivity onto our customers.



Your tasks:
• Communicating with our customers via email, social media channels (Facebook and Twitter) and phone in an engaging, empathetic and funny manner
• Assisting our customers in all inquiries
• Putting a smile on our customers’ faces with every interaction by charming them with your wit and creativity: no empty platitudes or protocols
• Being proactive and full of ideas: optimising existing processes with a go-getter attitude
• Offering creative suggestions for continuous improvement within the team
• Being the link between customer service and all other departments



Your profile:
• Funny, witty, creative, pun-loving and proactive
• Ready to revolutionise customer service
• Ideally, previous work experience in customer service
• Stress-resistant and resilient, very empathetic
• Able to leave your ego at the door to put the customers first
• Quick thinker and problem solver
• Able to get your own work done while being a team player at the same time
• Excellent English skills on a native speaker level; another foreign language is a big plus


Working with us:
As part of a dynamic, international team of art-obsessed, creative eCommerce professionals, you can expect to take on responsibility from day one. You’ll work independently and contribute directly to our growth and success. That’s right, you’ll get to be yourself and be a JUNIQorn!


Ready to work hard while enjoying food-tastic lunch sessions, gifs galore and the occasional ice-cold Gösser?

Send us your cover letter* including CV, desired starting date and salary indication.

*For some icing on top of your application, tell us what makes you stand out from the rest in 140 characters or less!

Jetzt bewerben
Bitte beziehen Sie sich bei Ihrer Bewerbung auf ROCKITdigital


Koepnickerstrasse 126
10179 Berlin
Berlin / Deutschland


Annemarie Clabbers


Kundenbetreuung / Support


Vollzeit (Festanstellung)




Keine, Erste

Gewünschtes Eintrittsdatum

Ab sofort

Job veröffentlicht am


Bewerbung via Webseite:
Bitte beziehen Sie sich bei Ihrer Bewerbung auf ROCKITdigital

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